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Customers want to text your business

Why text enable your phone numbers?
Because your customers want to text YOU!

A recent Nielsen study found most people would rather text a business than call customer service. Have you text-enabled your phone numbers yet?

If not, we can help. We can text-enable any Toll-Free or local number in the North American Dialing Plan (U.S. mainland, offshore, territories and Canada).

And from there, we can help you find out what your customers are texting you and then devise the best and simplest ways to answer their most common questions. Find out how to make the most of your new messaging channel here.

Here’s What’s Included/Supported:

  • SMS (texts) and MMS (media) – for both Toll-Free and local numbers
  • Multiple Social Media Platforms (Facebook, Webchat, etc.)
  • Integrated Chatbot Solutions
  • Outbound Messaging to U.S. and Canada (with Use-Case Approval)
  • International Messaging for Landlines, Mobile and Toll-Free Numbers

Small Businesses:

In less time it takes to brew a cup of coffee, we’ll text-enable your individual phone numbers, provide a simple web interface and give you a customizable, chatbot on your newly text-enabled phone number.

Enterprises:

Even if your business has dozens of phone numbers, we can your business messaging channel set up within two business days. And if you provide services to dozens of small and medium-sized businesses, we can provide a messaging solution that you can deploy instantly for all of your customers. Check out our Business in a Box and find out how you can easily add today’s popular messaging channel to your service offerings.

Carriers:

Text enablement of local and Toll-Free numbers is not a trend; it’s here for good. The good news is that companies that implement text messaging increase and improve customer service and engagement.

With Midori’s Text Protect™, you can dramatically reduce porting costs, wait times and operational expenses with the world’s first and only electronic digital Letter of Authorization (LOA). Integration is simple and it only takes a few minutes. Look like a leader and become one of the first carriers in the U.S. to offer your customers an electronic LOA.

Text Enablement & Support Made Easy

And Then What?!

Now that your business can accept text messages from your customers, who’s going to answer their questions?

Find out how we’ve solved our customers’ most common communications challenges. We’ll first help you learn who’s texting you and what they’re asking. And then you can easily answer their questions at any time of day or night.

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