A communications visionary for over 20 years, Noah Rafalko is a founder and CEO of TSG Global, Inc., which provides voice and messaging services for telecom carriers and many of the world’s largest companies.
An entrepreneur at heart, Rafalko founded Midori Interactive in 2017 to help customers develop new revenue streams and improve customer experience through new communications technologies such as chatbots.
The agility and versatility of the MI Communications Platform enables providers serving multiple businesses to easily add chatbots to their service offerings. MI chatbots can be deployed within minutes and managed by non-coders via web interface, enabling businesses to communicate efficiently and effectively with the vast majority of customers who prefer texting to phone calls or email.
Rafalko is a strong advocate for the health and innovation within the communications ecosystem. He serves on the Somos advisory board, which administers and manages over 41 million toll-free numbers, where he offers vision and leadership in an ever-changing technology space.
Rafalko is executive director of MessageComm, a new trade association/coalition formed by Jeff Pulver, a globally recognized innovator and co-founder of the VON coalition. Rafalko is also an active participant in CTIA, which represents the U.S. wireless communications industry. He is dedicated to an equitable and innovative marketplace that embraces new ways to meet the demand for automated messaging channels.
Rafalko lives in the greater Boston area and travels frequently to speak at trade shows and events.